Avoiding Network Fires: How to Achieve Early Detection with VisionWorks

Preventing outages before they escalate is critical for modern network reliability. A North American Tier 1 CSP transformed its network operations by implementing Spirent VisionWorks, achieving real-time visibility and actionable insights to proactively identify and resolve potential issues. By detecting problems up to 8 hours before outages occurred, the CSP avoided costly service disruptions and ensured superior subscriber satisfaction.

The Challenge

Operating in a siloed network environment, the CSP struggled with fragmented data and reactive troubleshooting methods. With limited visibility across network segments, interconnected issues often went unnoticed until they escalated into widespread outages. Resource constraints further stretched teams tasked with managing both 4G and 5G networks. The CSP needed a solution to provide holistic visibility and enable proactive issue resolution.